Student/Family Helpdesk
Rochester Public Schools

To better serve our families, Technology Helpdesk for families and students called Remote Distance Learning Technical Support, has returned for the 2021-22 school year.

The Remote Distance Learning Technical Support Team for families and students will solve for issues like:

  • Support for standard software like Microsoft Office, Adobe, G Suite 
  • Support for some hardware like printers, Internet and Wi-Fi Connectivity 

Families and students will be able to receive support beginning August 23, 2021, Monday - Friday from 7 AM - 7 PM by calling 1-(800)-789-0051.